FieldForce Privacy Policy

WeHear Innovation Pvt Ltd (“we,” “us,” or “our”) operates the “WeHear FieldForce” mobile application (the “App”).  To better protect your privacy, and to help ensure a rewarding experience for all users, we provide this privacy policy which outlines the information we collect, how we use it, and the choices you have regarding your data

Effective Date: 2023-12-19

Information We Collect

Punching Process Data: The App records check-in, check-out, break-in, and break-out times for employees. This data includes timestamps and location information for operational purposes.

Location Services: For marketing department (employees), the App utilizes location services to manage tasks efficiently. The location is accessed when the user starts working, providing us with their whereabouts for task assignment and management.

Bluetooth Connection: To verify the proximity of office employees, the App communicates via Bluetooth to facilitate the punching process. This connection helps identify their proximity to the office premises.

Login Details: Employees access the App using their email ID and password, which are securely stored for authentication and internal company use only.

Camera Access: Marketing employees have access to the camera to capture visit photos for professional purposes within the Visit Module.

How We Use Information

Operational Purposes: We collect data to facilitate and improve the functionality of the App, including managing employee schedules, task assignments, and ensuring office attendance.

Task Management: Location data from marketing employees aids in assigning and managing tasks efficiently within the organization.

Security: Login details are used for authentication purposes and are strictly limited to internal company use. We employ industry-standard security measures to protect this information.

Information Sharing

We do not sell, trade or transfer your information to outside parties. However, certain data may be shared with service providers who assist us in operating the App, provided they agree to keep this information confidential.

Children’s Privacy

The App is not intended for children under the age of 13. We do not knowingly collect Personal Information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. We will take steps to delete the information from our servers.

Data Retention

We retain collected information for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Users can request deletion of their data upon terminating their association with the company.

Your Choices

Users have the option to disable location services or Bluetooth access within their device settings. However, some App features may be limited or unavailable as a result.

Data Security

We implement reasonable security measures to protect the data collected against unauthorized access, alteration, disclosure, or destruction.

Changes to this Policy

We reserve the right to update or modify this Privacy Policy at any time. Users will be 

notified of any significant changes through the App or via email.

Compliance with Google Play Store Policies

We ensure transparent handling of user data, including Personal and Sensitive User Data:

Personal and Sensitive User Data Collected:

  • Email and password for authentication purposes.
  • Device location for marketing employees’ task management.
  • Camera access for capturing visit photos by marketing employees.

We guarantee compliance with Google Play Store Developer Program policies concerning third-party code and data handling practices.

Location Permissions Compliance

We adhere to Google Play Store’s stringent location permission policies:

  • The App accesses device location only when initiated by the user for the intended operational purposes.
  • Location access is terminated immediately after completing the specific user-initiated action.
  • We request the minimum scope necessary for the current feature or service requiring location access, aligning with users’ reasonable expectations.
  • Background location access is utilized solely for providing beneficial features relevant to the App’s core functionality.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy or the handling of your data, please contact us at developer@wehear.in.

By using the App, you agree to the terms outlined in this Privacy Policy.

loader